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Feb 22, 2018

Special guest Danya Glabau of Implosion Labs is back for part 2 of our discussion of ethnographic research. We get into why brands should even bother with this kind of research, why they should rethink their research recruiting criteria to include input from people, groups, and perspectives they don't always consider,...


Feb 8, 2018

When a brand gets something really, really wrong, it's often because it missed something really important about what its brand means to the people who use it. And when a brand gets something really right? It might be because it tapped into a way of using its brand that it hadn't understood before.
 
Special guest Danya...